FAQ

What do I do if I find an error?

While we work very hard to keep all the BIN/IIN information up to date, changes can happen between our quarterly update cycles. If you find that you have more updated information about a BIN/IIN, please submit a correction using our data correction form.

What do I do if I can’t find a BIN/IIN in your service?

Please submit the data correction form and provide the BIN/IIN that is not found. Our team will investigate and respond. It is possible that some BIN/IIN ranges are not yet supported in our database.

Do you have special pricing?

Yes, please see our pricing page.

My request is failing. How do I get help?

Please contact support@askparrot.com

I am having integration issues. How do I get help?

Please contact support@askparrot.com

I am building tools on top of your services and I have questions.

We don’t allow our service to be used as part of other BIN/IIN look up services, though you can contact us if you’d like to discuss your use case at support@askparrot.com.

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